Free shipping on all orders over $100. CILQUE uses the same select 100% mulberry silk for all of its products and works with designers both locally and overseas to offer premium and fashion-forward bedding. We offer natural products, which are packaged in recyclable boxes.
OUR SHIPPING POLICY
Every item is shipped same day or the next business day of payment. We ship with either UPS or expedited with Canada Post and you will receive a tracking number at the time the order is shipped. We do express shipping worldwide and same day shipping in Toronto upon special request, please call us at 416-565-5699 to make arrangements.
OUR RETURN POLICY
We stand behind our products and if you are not 100% satisfied with your purchase and the item is unused, we offer an exchange or refund within 7 days of receipt of the product. All sale items are non refundable. In order to meet health regulations, returned products must be unused, unopened, unwashed and in the same new condition it was sent in. We will not cover the cost of return shipping.
Our Personal Shopping Team are here to help you and would be delighted to answer any questions you may have.
Please do not hesitate to email us at firstname.lastname@example.org or alternatively call us on (1) 416 565 5699
You will receive a response within 48 hours.