Every item is shipped same day or the next business day of payment. We ship with either UPS or expedited with Canada Post and you will receive a tracking number at the time the order is shipped. We do express shipping worldwide and same day shipping in Toronto upon special request, please call us at 416-565-5699 to make arrangements.
OUR RETURN POLICY
We stand behind our products and if you are not 100% satisfied with your purchase and the item is unused, we offer an exchange or refund within 30 days of receipt of the product. Sale items and face masks are non refundable. In order to meet health regulations, returned products must be unused, unopened, unwashed and in the same new condition it was sent in. We will not cover the cost of return shipping.We will process returns within 48 business hours. Please email info@cilque.com for a return.
